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No response from support

Sylvain17
Great Neighbour / Super Voisin

I have gotten no message back from support

2 REPLIES 2

BKNS27
Mayor / Maire

@Sylvain17 

Staff hours is from 9:00am to 10:00pm EST.

Depending on how busy they are. They may take up to 4 hours to message you back within their work hours.

Handy1
Mayor / Maire

@Sylvain17   They usually reply in 1-2 hours sometimes longer , but If you have already submit a ticket with support , you need to keep an eye on your community inbox for their reply 

or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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