02-28-2024 09:53 PM
Mine and my wifes activations have not gone through. we replied to our old providers text 7 hrs ago and our numbers have not been ported and we have no activation. I could not submit a ticket because the form would not let me enter N/A in the sim number request box. What do i do now?
Solved! Go to Solution.
02-28-2024 10:31 PM
Excellent 👍🏻
02-28-2024 10:29 PM
I just restarted the phones and now have service. The first text i just recieved was from PM telling me to restart my phone! lol. I'm an idiot for not doing that on my own earlier. Thank you so much.
02-28-2024 10:21 PM
Then the port should be successful. Couls be a sim issue. Did activate your plan by downloading the public mobile app? There are step by steps instructions.
If you have done these and still nothing then send a message to cs below for further assistance.
Click, type, send.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-28-2024 10:16 PM
all 5 conditions were met and almost immediately after replying yes to the texts our telus account was cancelled .
02-28-2024 10:16 PM
What is the status of your old line now? Are you still getting calls to them? Did you restart your phones ? What type of sim cards are you using?
02-28-2024 10:03 PM
No problem that is a porting error I will send you the porting departments phone number check your inbox by clicking your avatar and clicking messages.