05-01-2025
09:26 AM
- last edited on
05-01-2025
11:29 AM
by
computergeek541
05-01-2025 09:55 AM
05-01-2025 09:52 AM
hi @Zwi
can you at least able to make outbound calls
Did you get a text from the old carrier, did you reply Yes within 90 mins?
and can you receive inbound phone calls, especially from Non-Telus/Koodo/PM phone? If you cannot the port was not done
It could be an incomplete port. PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call
05-01-2025 09:41 AM
Hi Zwi,
I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
05-01-2025 09:38 AM
I can still make calls from Roger’s. Roger’s is a physical sim and Public is e sim
05-01-2025 09:31 AM
So you ported your number? Did you reply to the SMS from Roger's yes within the 90 minutes time frame? Is your Roger's SIM still working? Can you make calls from Roger's?