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Cellular data network not working

AnandM
Great Neighbour / Super Voisin

Hello,

My plan got renewed yesterday and now am unable to call anyone or even get internet how do i fix this

4 REPLIES 4

telissucsa
Great Neighbour / Super Voisin

i can confirm you not alone friend just paid my bill and i am also having data issues seems like public mobile is having some issues 

@AnandM  Can’t call but you can message them 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

AnandM
Great Neighbour / Super Voisin

@Handy1 I tried reset and my friends phone is working fine he is public mobile. I wonder how to call customer care

Handy1
Mayor / Maire

@AnandM  Try rebooting your phone if you haven’t already ? Also check 

Outage map in your area:

https://istheservicedowncanada.com/

 

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