3 weeks ago
Since about 5am this morning I've lost my network service. It says I'm connected to Public 5g but there is an ! in the signal strength icon. I've tried restarting and still nothing. The telus down detector says there are no issues in my area.
Solved! Go to Solution.
Think I figured it out, my payment method was outdated and today is the renewal day.
@Zowski
try changing the network mode to 4G or LTE and see if it works.
also, check your My Account to confirm your account is active
Also check any local outage, there are some active outages in BC, AB and QC:
https://www.telus.com/outages
