12-30-2023 10:50 AM
How to get net work connection when I get error 7b1
12-30-2023 11:11 AM
Yes it's a new connection
12-30-2023 10:54 AM
@Debi34 Reset network settings , if same please submit ticket
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-30-2023 10:52 AM
Is this a new connection? Please message the customer service agent summarizing your problem. You can message them via https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.
12-30-2023 10:51 AM
HI @Debi34
reboot the phone first and test
if still same, please use Incognito/private/secret mode on your browser to login My Account to confirm if account active
if account is active but still not work, please submit a ticket with CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
