04-04-2024 01:51 PM - last edited on 04-04-2024 05:17 PM by computergeek541
I have a motorola g phone first generation running on 3G since 2010 all was good until about 2 months ago , when I got a text from Public saying that Public is upgrading there system and that my phone will no longer support text pictures , but yet I was just looking at there plans the 25.00 plan that runs on 3G and public clearly says in that plan that text picture is included and this is the 25.00 plan I have had for a very long time , HELP ' Thank you
04-04-2024 01:55 PM
HI @jds59-2
your phone is now too old for MMS, the system wants device 2015 or later
But try to update your APN, make sure you update these fields
APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
04-04-2024 01:53 PM
your phone likley affected by this announcement:
https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...
But still, try click Reset All networks or Reset network settings to get the latest APN
Also, you can make a manual update, here are the old and new settings
Old settings:
APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri
New Settings:
APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri