No internet

[lawless_pumpkin]

i just ported my fido number to PM. Incoming and outgoing calls are working fine but data (either 3G/LTE) is not working. Instead of receiving a message from PM, I received a message from Koodo saying that the transfer was successful. I also tried to reset the network setting and it doesnt work. Anyone having the same problem ?

P.S. I already pm Shazia and Mary, didn't get  any reply from them .

[Luddite]

Tell us the make/model of your phone for more specific help. Since calling works it's almost certainly a phone set up.

Two mundane things to confirm:

- cellular data is turn on, and

- confirm data os included in your plan by checking your account.

[gojeffgo]

sp.mb.com not isp.mb.com

[RogersSux]

Try these... get rid of the i before isp.mb.com

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank

[RogersSux]

Hi there, 

Try this link (make sure you follow the steps for your type of phone): http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartph...

If not, reply back

[lawless_pumpkin]

i just checked the apn is isp.mb.com, i am using iphone 6 

[NDesai]

Check your APN settings.