No internet connection

[Ramshackle10]

Why when I'm outside my residence in my car for example is it saying I have no internet connection even though I have data. What do I do?

[Sansan]

@Gs1966  what type of phone do you have? Everything works except data?

Try and reset phone networks.  If that doesn't work use the below to change APN settings.

Hopes it works.

See if your phone has the following. If not, delete and add the below 

APN: sp.mb.com (if doesnt work use all capital.)

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMSC proxy: mmscproxy.mobility.ca

MMS port: 8799

MCC: 302

MNC: 220

APN Type: default,supl,mms

                             or default,mms,agps,supl,fota,hipri

[Gs1966]

Did you get your issue fixed.?? I got same problem. Ingot lots of data but I can't get on the internet unless I connect to wifi at home. No more. If I don't get an answer from agents I'm quitting public. I tried everything and I still can't get online  with my Data. Grrrrrrr😭

[Ramshackle10]

It never happened before 2 weeks ago

[Ramshackle10]

Ok thankyou

[Ramshackle10]

Yes data is turned on. Have Android A series. It just startwd happening in the last 2 weeks

[hTideGnow]

hi @Ramshackle10 do not have no internet everywhere outside of your home? You sure mobile data is on?? What phone do you have??  And internet ever work since joining?

[Ramshackle10]

It happens everywhere

[BKNS27 · Accepted solution]

@Ramshackle10 

I had the same random issue with my old carrier. I ended up resetting my Network Settings every time when it happens to reconnect data.

[computergeek541]

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@Ramshackle10 wrote:

Why when I'm outside my residence in my car for example is it saying I have no internet connection even though I have data. What do I do?

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Does this happen everywhere or only in some places?  Network conditions vary based on location.  You could try your SIM card in a different phone to see if a different one works slightly beter.  If it's a network issue, it could even be temporary, but if it's a matter of there not being enough network coverage at that location, it could take years for a new cell site to be installed.