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No get sms

Alireza2020
Great Neighbour / Super Voisin

I transferred my number to public mobile 2 weeks ago.

But I don't get any messages or calls even verification code.

Why ?

When I'm going to login it needs code but I resive nothing.when I go for support team says go for login?!?!?!?!?!?!

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @Alireza2020 

you didn't get any calls at all? 

It sound like the number not ported yet.  But check with PM porting support team and confirm.   I will send you the number to PM Porting support team  Please check your community inbox

Neil11
Model Citizen / Citoyen Modèle

You will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

 

If you are having a difficult time, then you can private message CSA:

 

Send a private message to CSA through the following link :

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Handy1
Mayor / Maire

@Alireza2020  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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