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No data..!!

Chinadoll
Great Neighbour / Super Voisin
Hi...I signed up 2 days ago....everything was fine....I had data usage until today. Did not get any Internet connection for the entire day today. Please help

Thanks
4 REPLIES 4

Chinadoll
Great Neighbour / Super Voisin

Changing the APN settings worked

Thank you!

bplus
Good Citizen / Bon Citoyen

Rebooting also helped me. If you need to check/update your APN settings, here's some info:

 

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-Up-Data-On-Your-Phone/ta-p/26

 

mimmo
Retired Oracle / Oracle Retraité

what phone are you using?  have you checked your apn setting, in case they got accidently changed?  did you confirm that you did not accidentaly disable data, or a phone setting turned off the data (data limit exceded etc...)  have you checked your data usage in self serve?

pulp74
Model Citizen / Citoyen Modèle

Did you do the most basic stuff? 

1. Check one more time your APN settings. 

2. Take your SIM card out, reboot, put it back in. 

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