Is your phone unlocked or a telus/Koodo phone? Can you try your sim in somebody else's phone? Just a few things I can think of. I'm sure the experts will chime in soon enough
Thanks so much @jgorman. I submit the port request form, and we never got a confirmation that it went through. It just went back to the form (can fill in fields, submit, etc) but the port seems to have gone through.Thanks so much for your help. Port ...
Thanks @jgorman. We submit the form, it did its things for a while, then stopped working without any confirmation. I did hesitantly submit again and same thing. Any advice? Try a different browser maybe?
