No data

[Karlad]

i can receive phone calls and messages but no data, get pop up that says data temporarily turned off by operator.  i still have lots of data and account is paid   Help our power is out here and need my data

[joshua5678]

Check your APN, make sure it's right, if not, just change back to PM.

[Schr0ding3rscat]

With E-sims you really want to make sure all your settings are correct. Connecting to the wrong APN or not having 4G/5G properly enabled will cause issues with connecting. Rebooting your device, and disabling renabling the SIM often will help aswell.

[HALIMACS]

@Karlad 

Just to be sure, you did log into your self-serve account and tapped the little refresher icons to get an up-to-date version of the data allotment remaining? ( if there's a way you can access that...)

Is there anyone else with public mobile service in your area who also has no data working?

[Karlad]

thanks, i have tried that and many other things but still no luck

[computergeek541]

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@Karlad wrote:

i can receive phone calls and messages but no data, get pop up that says data temporarily turned off by operator.  i still have lots of data and account is paid   Help our power is out here and need my dat

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It's entirely possible that data has been disabled on the network side to give priority to phone call services.  I would suggest restarting your devices as that can sometimes get services back up and running a little more quickly.