No data but I can call regularly on mobile

[Lio1]

• Hello everyone,I bought a new mobile phone Umidiji G100

I inserted the sim ,I can do regular calls.but no data, no sms.anyone can access the steps I have to follow..best regards

[Lio1]

It seems start working now.thanks,

[computergeek541]

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@Lio1 wrote:

Ok sir ,I wrote In small letters,and about MMS port or MMS proxy I leave it blank?

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Those should be entered the same as from the information provided by softech.  There's also a mistake in your MMS port as there should not be anything that says MCC in it.

[Lio1]

Ok sir ,I wrote In small letters,and about MMS port or MMS proxy I leave it blank?

[computergeek541]

There are mistakes in your entered APN settings.  First off, it's supposed to be sp.mb.com

(your screenshot shows SO.MB.COM)

Also, in most cases, that setting should be in lower cases letters.  There are some models that require that setting to be in upper case letters, but that isn't the norm.  For the MMS settings, there shouldn't be any password for that.

[Lio1]

I have just done it and nothing changed. I have entered the exact same informations and restarted my phone after. Hope to find another solution 🤞 thank you.

 

[softech]

@Lio1 

sound like an APN issue.  First try Reset Network settings.

if it still does not work, you will need to update the APN.   Umidigi is a phone that is a bit hard to get the APN right.  So, try this:

Navigate to the Settings menu. Once you are there, go to Network and Internet and Mobile Network . You’ll have to go to Advanced Settings and then finally Access Point Names .

Compare the APN settings below, try to update it and save:

APN: SP.MB.COM
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D      (or try:   4D4F)