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No cell signal inside house or car

lepusreg1
Great Neighbour / Super Voisin

For a few weeks now I am unable to get signal inside my house or inside my car. This never used to happen and I thought it was my phone. So I bought a new phone and it still happening. My husband is also having similar issues. we have been with public mobile for a couple of years and this has never happened why is this happening all of a sudden as this is very detrimental to my business.

5 REPLIES 5

lepusreg1
Great Neighbour / Super Voisin

My phone is a de googled android. I did not have those settings you outlined. But I did have something that when turned on allows wifi to boost cell signal? I turned it on and so far, the little x over my cellular "triangle" at the top of my screen, is now gone, at least inside the house. Driving will likely be a different story. If I have the issue driving I will have to leave PM for another provider. I just don't get why service was just fine for almost 2 years and in the last 6+ weeks it's been awful. 

@lepusreg1 

what phone you have?

To change network mode on iPhone:

 Settings. ->  Mobile Service.-> Mobile Data Options - >  Voice & Data.
  then try the different network mode, 3g, 4g, 5g On

For android:

   Settings ->  Connections ->  Mobile networks -> Network Mode.
      Choose your preferred Network Mode

 

lepusreg1
Great Neighbour / Super Voisin

What do you mean. I am not a techie person. I we'd step by step instructions. 

PVettor
Great Neighbour / Super Voisin

We have also had issues the last month. Have always had reliable service. Dropped calls. Extensive dead zones while driving. Been a challenge. 


@lepusreg1 wrote:

For a few weeks now I am unable to get signal inside my house or inside my car. This never used to happen and I thought it was my phone. So I bought a new phone and it still happening. My husband is also having similar issues. we have been with public mobile for a couple of years and this has never happened why is this happening all of a sudden as this is very detrimental to my business.


There are times when adjustments are made to the network, or when a particular cell site under maintenance.   While not a permanent fix, I would suggest to try different network types by setting them in your phone's menu to see if that makes any difference.

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