No cell line

[Jonathan159]

I can’t call or receive messages on my phone. Keeps giving out message that it’s not set up for US calls? I’m paying for a service I’m not receiving 

[dust2dust]

Call out? Or in? Real sms text out? Browse websites on cell data (not wifi)?

[HALIMACS]

@Jonathan159 

try rebooting your device and resetting network connections.

EDIT:   is your network connections possibly picking up a US tower if you happen to be close to the US/Canada border? Can you manually select public mobile from the list of available carriers?

[hairbag1]

@Jonathan159 

you may need help from CSA to get this right. Here's a link to message CSA for their help...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Jonathan159  Are you in the US now? Is your account active or on hold ? Can you log into confirm ?