cancel
Showing results for 
Search instead for 
Did you mean: 

No Service

jwvarner
Great Neighbour / Super Voisin

Good Morning Community,

 

I just noticed I have no service. I've looked through my online records--I did indeed pay my last bill; I've looked through my account online--Nothing is owing. 

 

Are there technical issues? What can I do to get my service back?

 

Thank You

 

edit:

 

message from mod:

 

Thank you for your authentication. We investigated your request and your account is okay. We are currently experiencing network issues in Alberta. We will fix this as soon as possible. 

Thank you for your patience! 

 

 

39 REPLIES 39

shannondelany95
Great Neighbour / Super Voisin

Intermittent no service here also NE Calgary. 

dbraniff
Great Neighbour / Super Voisin

Same here in the SW

MurielG
Great Neighbour / Super Voisin

Sturgeon County Alberta.

farmbot
Model Citizen / Citoyen Modèle

Sim in phone still connected to Publicmobile or Telus network.

Phone shows emergency calls only.

trgokotoks
Great Neighbour / Super Voisin

No service here in Okotoks, Alberta

farmbot
Model Citizen / Citoyen Modèle

Public mobile Network up. Taber Alberta

Rikus
Good Citizen / Bon Citoyen

I can confirm that my Data and phone are now back up and working 🙂 - Edmonton Alberta

farmbot
Model Citizen / Citoyen Modèle

Public mobile up with Text and data.  10:30 am. No voice service. Taber Alberta

Friend on Telus network confirms same problems for Telus customer. No voice service but text works.

@trgokotoks Try restarting your phone. Turn it off, wait 30 seconds and restart it.

trgokotoks
Great Neighbour / Super Voisin

Back up in Okotoks