Billing

[Jmeikle]

I signed up for auto pay and the date says the payment date is Jan 25.  I just got a text say pay,ent is due Jan 1.  Which is it?

[hairbag1]

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@Jmeikle wrote:

I signed up for auto pay and the date says the payment date is Jan 25.  I just got a text say pay,ent is due Jan 1.  Which is it?

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Just ignore that message. If you've already paid for Dec, then your next payment is due 30 days after that.

Welcome to Public Mobile.

[Dunkman]

@Jmeikle 

Known issue. Several customers got the same text this morning.  Just ignore 

[geopublic]

@Jmeikle  January 25.

[ChuckYeah · Accepted solution]

@Jmeikle Common issue today. Check selfserve.publicmobile.ca and see that your renewal date is still Jan. 25th, and ignore this message.