01-31-2024 09:39 AM
Set my plan to change upon renewal which is today and now i have no service but shows the amount was taken from my account.
01-31-2024 09:48 AM
Thank you. I was unable to submit a service ticket and had already tried your suggestions. Contacted PM support.
01-31-2024 09:45 AM
this happens sometimes after a plan change
please try reboot the phone once and see if you can connect to PM network and test voice and data services
if issue persists, please open ticket with PM support