09-18-2020 10:35 AM - edited 01-05-2022 01:15 PM
I can not sent nor receive picture messages. How can this be fixed?
Solved! Go to Solution.
04-17-2021 06:29 PM - edited 04-17-2021 06:52 PM
@momneedscoffee : Can you force close the app and then clear cache. If you wish to backup your conversations then you could also clear data.
Also maybe try a different texting app to narrow down a problem with your app.
Also, make note of all the things in APN Type and then blank it out and try that. Still no outbound...try just mms and text browsing as well. Still no outbound...add default, in front of the mms. Note the comma and no space.
And flip in/out of airplane for each test including the 8799 from earlier.
@darlicious : I had understood that a factory reset was for data overall. The OP can browse. So they're part way there.
04-17-2021 05:40 PM
Tried those settings. It did not work, and prevented me from seeing texted pics sent to me. With the previous settings, was still able to receive pics of texts...just couldn't send.
04-17-2021 02:42 PM - edited 04-17-2021 02:42 PM
Older LG phones especially need a factory reset to enable settings for MMS. You would want to make sure you back up your phone first to the cloud before proceeding.
04-17-2021 02:38 PM
04-17-2021 02:15 PM
Those are all the settings listed on my phone.....it's an LG G5 so an older phone.
04-17-2021 02:12 PM
@momneedscoffee : And the bottom few settings?
04-17-2021 01:50 PM
Also double checked my mobile data - it is turned on.
I have no issues with anything else data related.....just pictures via text 😞
04-17-2021 01:37 PM
@momneedscoffee wrote:I went through and updated my APN to what is listed here, and still cannot send picture texts. No issues iwth internet....just pictures won't go via texting. Thank you.
Ensure:
04-17-2021 01:36 PM - edited 04-17-2021 01:37 PM
@momneedscoffee : If this is an Android then please post screenshots of your APN settings. Maybe an eagle-eye will see some subtle thing. Or other things to try.
Of course you need mobile data to be on to send and receive.
04-17-2021 01:34 PM - edited 04-17-2021 01:58 PM
I went through and updated my APN to what is listed here, and still cannot send picture texts. No issues iwth internet....just pictures won't go via texting. Thank you.
09-18-2020 11:43 AM
@pankajjoshi wrote:What is APN ?
Access Point Name
Which isn't just a name but has a bunch of data settings. A lot like your home internet router. Think of the APN data settings as your gateway address in home-speak.
09-18-2020 11:39 AM
What is APN ?
09-18-2020 11:09 AM
Yes, I can browse the internet. I have reconfigured the APN. Now I can send and receive picture messages.
09-18-2020 10:51 AM
Make sure you have the correct APN settings.
Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F
09-18-2020 10:38 AM - edited 09-18-2020 11:34 AM
@Chant18 wrote:I can not sent nor receive picture messages. How can this be fixed?
Cell data needs to be on. Or the automatic upload/download switch on.
Can you otherwise browse the internet with your phone?
If not then you'll need to set the APN settings in your phone.
Edit: right. I wasn't quite complete. I was looking for whether they had data. Not to exclude the APN option.