11-06-2022 05:38 PM - last edited on 11-06-2022 05:50 PM by computergeek541
This is getting very very frustrating.
Every day there is a new issue.
System was down.
Unable to activate new lines.
Unable to see account info.
Credit Cards being denied.
Now No New Toronto Numbers.
Can somebody please assist?!?!?!?
Solved! Go to Solution.
11-07-2022 06:23 PM
I was finally able to activate 2 new lines for my daughters today.
I was able to get 647 numbers for both of them.
Thanks for the assistance!
11-06-2022 10:46 PM
@JUNA1D5HAH wrote:When I tried yesterday before the Credit Card issue in the system, it gave me several 647 numbers to choose from but I could not complete the Activation.
I know 416 will be difficult, however there wee several 647 available.
Most Toronto numbers available will be 437.
11-06-2022 10:43 PM
When I tried yesterday before the Credit Card issue in the system, it gave me several 647 numbers to choose from but I could not complete the Activation.
I know 416 will be difficult, however there wee several 647 available.
11-06-2022 10:40 PM
@softech wrote:@JUNA1D5HAH What Toronto number do you get?
if you meant 416 or 647, it is true that they might not have those numbers.
Try Ajax-Pickering for 742 and 289 #
Try Oakville for some 365 #
Try Oshawa for 289
I wouldn't take Ajax-Pickering, Oshawa, or Oakville. That's long distance for callers west of Toronto and the other way around too. Some people still use plans that don't include Canada-wide calling.
11-06-2022 09:51 PM
@JUNA1D5HAH What Toronto number do you get?
if you meant 416 or 647, it is true that they might not have those numbers.
Try Ajax-Pickering for 742 and 289 #
Try Oakville for some 365 #
Try Oshawa for 289
11-06-2022 09:32 PM
Just checked again 3 hours later and still no Toronto numbers are available.
I tried on a different laptop in Mozilla Firefox in Incognito Mode.
11-06-2022 06:06 PM
thank you @dabr and @computergeek541
I will wait and check back in an hour.
appreciate your assistance
have a great evening! 😎
11-06-2022 05:50 PM
@JUNA1D5HAH wrote:This is getting very very frustrating.
Every day there is a new issue.
System was down.
Unable to activate new lines.
Unable to see account info.
Credit Cards being denied.
Now No New Toronto Numbers.
Can somebody please assist?!?!?!?
All you can really do is try again later to see if the problem fixes itself or if more Toronto phone numbers are made available. I can confirm that no numbers are showing as available. Other options would be to pick a phone number from a nearby city or to transfer a phone number from another carrier.
11-06-2022 05:49 PM
@JUNA1D5HAH There might be still ongoing issues with the PM self serve account as I just tried and got the error message about not being able to retrieve any numbers for Toronto too. You could wait an hour or so and try again or get in touch with customer support and see if they can assist with your number search.