No Internet Since Yesterday

[Jcarlsilva]

I do not have access to the internet since yesterday and ive tried reseting my phone by removing my sim card and battery back.

[LovesToPM]

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@Jcarlsilva wrote:

I appreciate all the responses, I just have the data setting off in my setting so i put it back on. nothing to worry about as my internet is back on. Thanks guys!

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Thanks for the update.

I guess my original reply wasn't clear enough. 

@LovesToPM wrote:

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@Jcarlsilva wrote:

I do not have access to the internet since yesterday and ive tried reseting my phone by removing my sim card and battery back.

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Did you also restart your phone?
Make sure to check your APN settings and to enable mobile data.

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[Anonymous]

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@Jcarlsilva wrote:

I appreciate all the responses, I just have the data setting off in my setting so i put it back on. nothing to worry about as my internet is back on. Thanks guys!

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All the usual things the regulars figure the problem might be and no one said the dead simple ...um...is the data mode on? 🙂

Glad you got it going and thanks for the update.

[Jcarlsilva]

I appreciate all the responses, I just have the data setting off in my setting so i put it back on. nothing to worry about as my internet is back on. Thanks guys!

[geopublic]

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@Jcarlsilva wrote:

I do not have access to the internet since yesterday and ive tried reseting my phone by removing my sim card and battery back.

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@Jcarlsilva  Access selfserve and make sure the data counter is displayed on your overview page. If not, then it means that you have used up all your data.

[hairbag1]

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@Jcarlsilva wrote:

I do not have access to the internet since yesterday and ive tried reseting my phone by removing my sim card and battery back.

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Log into My Account...does your plan show as Active or something else ? When is your plan renewal date ? You prolly run outta data.

If you log into My Account and check Data and Add-ons...if you don't see data mentioned..that means it's been used up.

[LovesToPM]

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@Jcarlsilva wrote:

I do not have access to the internet since yesterday and ive tried reseting my phone by removing my sim card and battery back.

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Did you also restart your phone?
Make sure to check your APN settings and to enable mobile data.