02-28-2025 10:57 AM
I have updated my credit card information on my profile. I do not have data, and I can't receive incoming calls or texts. Please can you assist me?
02-28-2025 11:07 AM
what phone do you have?
02-28-2025 11:05 AM
Ontario
My account is still active. It didn't renew from my old card.
02-28-2025 11:00 AM
is your account still active? or it didn't renew from the old credit card?
hi @jburazin
are you in Alberta?
not sure if you are impacted
https://productioncommunity.publicmobile.ca/t5/Get-Support/Outage-Alert-Alberta-Mobile-service-probl...
02-28-2025 10:59 AM
Having the exact same issue myself if I hear anything I'll reply
