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Newly activated plan

Spellminer
Good Citizen / Bon Citoyen

Hi, I just activated my account and went with the 10$ plan, I have not texted yet but every minute or so I am being deducted 1 text for no reason. 

8 REPLIES 8

smp99
Deputy Mayor / Adjoint au Maire

Boy, I wish we could get a definitive answer to all of these phantom texts and how to deal with them. I guess iPhone have to deal with iMessage, but how. 

Spellminer
Good Citizen / Bon Citoyen

Thanks for your help once again, ill do that.

LEGO
Deputy Mayor / Adjoint au Maire

Send a private message to a Moderator_Team, tell them about this problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number, and PIN.
Good luck! Woman Happy

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

Spellminer
Good Citizen / Bon Citoyen

Cant see cause it doesnt show up on my phone, it only shows up on the website overview page, I had my phone off when I activated and that was when it started sending texts, while my phone was off. So I dont see it really being my phone the issue... 

LEGO
Deputy Mayor / Adjoint au Maire

Your phone sending SMS by itself… Maybe you have a virus or something? What are those messages about? Woman Frustrated

Spellminer
Good Citizen / Bon Citoyen

Hi, no, I'm on my lg phone, apparently texts are being sent to 7721.

LEGO
Deputy Mayor / Adjoint au Maire

Are you using an iPhone?

Spellminer
Good Citizen / Bon Citoyen

Just as an update, it seems to have stopped when it reached 11 texts

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