Sunday
Hi, I just switched (first time ever switching, been with same carrier since I got my first phone decades ago). I’m still waiting for my number to transfer as my carrier is not open on weekends. But I signed up for the cheapest flash sale (60gb Canada/US/Mexico). Does anyone know if I could switch to the second level (80gb) instead, it’s only $5 more but the sale ends tomorrow. In my account it does not give me that as an option for changing my plans. There are only 2 options and neither one is what is listed in the flash sales. Thanks so much.
Sunday
So there is no way to actually talk to someone, only to log a ticket? Thanks so much for the quick reply.
Sunday
hi @Justmepkp
possible but you need PM agent to help. The support queue is long and I am not sure if they can help before the deals end
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage