04-24-2019 07:08 PM - edited 01-05-2022 04:35 AM
- account email address ,
Aaaaaaaa@outlook.com ;
- PM phone number ,
Xxxxxxxxxxx ;
- explanation of what is happening or a link to this thread ,
I am a new user. I cannot send SMS message. But I can receive SMS message and can call-in and call-out. Internet access is normal.
- SIM card number ,
QqqqqqqqqqqqQq ;
May I find anyone for help?
thanks.
Edit: personal information redacted by will13am. Please don't post private information in the public forum.
Solved! Go to Solution.
04-25-2019 06:47 PM
Hi all, the problem was fixed by myself.
The reason was that my cellphone added '00' before '1' automatically when I sent SMS message. I think the problem was due to that I came from China and the smart cellphone system wasn't changed its setting previously.
Thanks all for your help and suggestions.
04-25-2019 06:44 PM
Thanks sir, the problem was fixed by myself.
The reason was that my cellphone added '00' before '1' automatically when I sent SMS message. I think the problem was due to that I came from China and the smart cellphone system wasn't changed its setting previously.
Thanks all the same.
04-25-2019 06:43 PM
Hi sir, I found the reason of my problem. I fixed it.
The reason was that my cellphone added '00' before '1' automatically when I sent SMS message. I think the problem was due to that I came from China and the smart cellphone system wasn't changed its setting previously.
Thanks all the same.
04-25-2019 06:42 PM
thanks sir, the problem was fixed.
The reason was that my cellphone added '00' before '1' automatically when I sent SMS message. I think the problem was due to that I came from China and the smart cellphone system wasn't changed its setting previously.
Thanks all the same.
04-25-2019 06:29 PM
thanks sir. i tried it but no useful. Thanks all the same.
04-24-2019 08:08 PM
@rogerrong wrote:- account email address ,
Aaaaaaaa@outlook.com ;
- PM phone number ,
Xxxxxxxxxxx ;
- explanation of what is happening or a link to this thread ,
I am a new user. I cannot send SMS message. But I can receive SMS message and can call-in and call-out. Internet access is normal.
- SIM card number ,
QqqqqqqqqqqqQq ;
May I find anyone for help?
thanks.
Edit: personal information redacted by will13am. Please don't post private information in the public forum.
First restart your phone and try again. When sending a text try dialing the number with a +1 in front of the number
04-24-2019 07:36 PM
@rogerrong , what phone and SMS app are you using? Try clearing the cache on the SMS app, force closing it, reboot phone and try sending a text.
04-24-2019 07:20 PM - edited 04-24-2019 07:21 PM
This is a public forum, I'd recommend removing personal information such as phone number and email address.
You can speak to a moderator through here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Explain your situation and they can help fix the problem you are having.