New susbcription ....

[Sal-Amir]

I completed the subscription process.  At the end, it seems the code from Public Mobile  to "Confirm for full access" has been sent to my landline phone number (given as the alternative phone number in the process of my new subscription).      Could you send this code to my  given email.   Hope top get an answer....  Thanks,  Sal

[Priority]

At what step during the Activation did you enter an Alternative Contact Phone Number, during the Port In Process?

[softech]

@Sal-Amir 

you can try to click "Didin't receive the code?" and see if email is an option.  but likely not

You might want to leave login to My Account aside and wait till the porting is completed

Porting from landline takes longer, could take anywhere between 3 to 7 business days.  At this time, your PM sim can be used to make outgoing calls but not incoming.  Calling the number you want to port in to PM (the landline) will still go to the landline until porting is completed

three is a porting team support you can call to confirm the porting stauts.  i will message to your Community inbox.  I suggest to wait at least 5 business days after your initial porting request before calling them

[Handy1]

@Sal-Amir  Try tapping resend code a few times you should then get option to send code to email instead . If no luck please submit ticket with support to help you re gain access 

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437