04-09-2024 03:36 PM
04-09-2024 05:02 PM
Ported my number three days ago and text messages is still not working. Open ticket two days ago but haven’t heard anything. Sent follow up message earlier today, still nothing.
Unfortunately, it’s impacting my ability to access some necessary financial and government services.
Anyone here know if I port to another carrier, like Virgin or Fido, if the messaging will still be screwed up with new company?
04-09-2024 03:50 PM
@Alzxr Community manger has acknowledged the issue and says there are working on a fix till then . You should submit ticket and let them know your one of those folks
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send direct private message to support .
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
04-09-2024 03:39 PM
yes, there has been some text issue with new activation, but PM support cam fix it quickly. All you need to do is to engage them by proper ticket
Please open ticket with PM support: