New subscriber

[Abby_hart]

I am having difficulties trying to set up a new account. I purchased a SIM card and got to the payment portion and cannot proceed any further 

[CSA_PM]

Hello @ Abby_hart,

An agent replied to you and is waiting for your response so they can assist you. Please access this link to reply: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[hTideGnow]

hi @Abby_hart 

if payment not taken yet, try delete PM app, reboot phone , reinstall and use another email to create another account and try again 

but if )M already charged to you,  then you will have to over a ticket with PM support agent

you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage