12-01-2025 10:18 AM
when subscribing , will not accept my address ( I've lived here for 36 years ) what's my next step ?
12-01-2025 10:22 AM
hi @bugeye
try to type out the address slowly and let the auto-lookup to try to find the address
or ask PM support agent to add the address to the system, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
12-01-2025 10:21 AM
@bugeye
the address won't be confirmed by Public Mobile so try an address close by.
