New sim card

[AL991]

Hi 

To activate my new sim card I need to input a code sent to my new number. I am not receiving this code after several attempts 

Can you help? 

Thanks Alex

[AL991]

I will send them a message. 

You're correct I am not getting another option other than to resend the code.

[ORNGNBLK]

@AL991  I recently saw this happen to someone. They were trying to subscribe via the web page. You can only subscribe using the app, so download that and ensure you are using it to subscribe. Hope this helps

[Phil_Adelphus]

@AL991  This is a new activation?  If so, send a private message to customer support using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

You're probably being offered "resend the code" when you try?  Once you are up and running it will change to "didn't get the code" which offers email and voicemail options.  But I'm guessing you're not seeing that at this stage.

[hairbag1]

@AL991 

do you get the option to have it sent to your email address ?