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New sim card

Kambiz
Great Neighbour / Super Voisin

Hi, 

I ordered a sim card online on July 21st, 2023 and till now I did not receive it yet. What should I do now?

 

4 REPLIES 4

RSP93
Great Citizen / Super Citoyen

Buy them off of Amazon. I bought 3 from the koodo store which are $10 plus tax and one off amazon for 4.99 plus tax and they seem to arrive within a few days. Maybe a bit longer if you don't live in one of the major cities in Canada.

hairbag1
Mayor / Maire

@Kambiz 

are you aware that esim is currently free for all current plans. It's immediate activation...no need to wait for physical sim. Just gotta make sure your phone is esim compliant.

BKNS27
Mayor / Maire

@Kambiz 

Since it is over 3 weeks. Private message a CS_Agent that you haven’t received it yet and it is coming up to 4 weeks.

Private message them at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Handy1
Mayor / Maire

@Kambiz 

SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up or order from Amazon .otherwise reach out to support for a status up date for when it shipped and when you can expect it . message support directly
       

while your already here and logged in the community you can send a message private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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