New sim card
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08-16-2023 02:59 PM
Hi,
I ordered a sim card online on July 21st, 2023 and till now I did not receive it yet. What should I do now?
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08-16-2023 03:43 PM - edited 08-16-2023 03:45 PM
Buy them off of Amazon. I bought 3 from the koodo store which are $10 plus tax and one off amazon for 4.99 plus tax and they seem to arrive within a few days. Maybe a bit longer if you don't live in one of the major cities in Canada.
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08-16-2023 03:10 PM
are you aware that esim is currently free for all current plans. It's immediate activation...no need to wait for physical sim. Just gotta make sure your phone is esim compliant.
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08-16-2023 03:07 PM
Since it is over 3 weeks. Private message a CS_Agent that you haven’t received it yet and it is coming up to 4 weeks.
Private message them at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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08-16-2023 03:02 PM
SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up or order from Amazon .otherwise reach out to support for a status up date for when it shipped and when you can expect it . message support directly
while your already here and logged in the community you can send a message private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
