New phone order #310626

[Lynn-A-T]

Hello. I ordered a refurbished Samsung S20FE on October 9th, 2922 (order #310626). I would like to change my order and purchase the refurbished iPhone 11 you have listed on your site. Please let me know how to proceed.Thank you.

[dust2dust]

You got sucked in to the vortex of the Apple cult. 🙂 If Apple would get along with the rest of the worlds standards then we'd all get along. But no. Apple just has to do so many things all on their own and standards go out the window. Talk and text and the internet are all the same. But Apple extends their instant messaging system and calls it "texting". It's not. It can. With some fiddling with settings. But those friends would already know (or should) how to send proper texts to other non-Apple devices.

[Lynn-A-T]

I realized that everyone one I interact with have iPhones. Felt kinda left out! Samsung and iPhone sometimes don't get along. 

[softech · Accepted solution]

@Lynn-A-T   you sure you want an iPhone and not a Samsung?  LoL

honest, I don't think you can just change the order like this.  

BUT.. there is a 30 days return.  So, get the Samsung first, you can even test it out for a week and request return.

You can also order the new iPhone as well now.  🙂

to arrange return of your Samsung once you got it, message PM support with your order #

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

[JL9]

You can reach out to a CSA with that info. Click on the envelope icon in the upper right and private message CS_Agent with what you are looking to do.

What did you get the Samsung S20FE for? I noticed that with the purchase of a phone you get a 30 bill credit (6 x 5 a month) Not a bad little side benefit