New iPhone won’t transfer eSim

[TaraSev]

How to I obtain a QR code in order to transfer my number to my new iPhone.  When I attempt the process using the phone it says “eSIM transfer not supported contact public mobile.”

thanks!

[Phil_Adelphus]

@TaraSev  Download the Public Mobile app on your new phone.  Log in to your existing account as you normally would, then purchase a new esim.

[TaraSev]

I still want to keep my old phone number. How do I proceed? 

[computergeek541]

eSIM cards cannot be transferred at Public Mobile.  You'll neee to go into your self serve account to purchase a new sim card, but any fee charge for that will get refunded.