04-09-2024 07:05 PM
can finally Text but no ability to send or receive Pics..?
04-10-2024 06:56 AM
Try turning on mobile data on your phone. That might resolve it for you. That worked on my wife's phone.
04-09-2024 07:36 PM
@Alzxr wrote:Android...One Plus 7 Pro...maybe not supported? Not getting 5G either....
Android...One Plus 7 Pro...maybe not supported? Not getting 5G either....
Your One Plus 7 Pro isn't a 5G ready cell...but should be fine on PM networks anyhow. Make sure data is turned on in settings too.
04-09-2024 07:24 PM
04-09-2024 07:08 PM
HI @Alzxr
was it just sms issue? can you get inbound calls?
if SMS, probably a problem with activation. Please ask PM agent to refresh your account.
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
04-09-2024 07:07 PM
@Alzxr
apple or android ?
