3 weeks ago
can finally Text but no ability to send or receive Pics..?
Try turning on mobile data on your phone. That might resolve it for you. That worked on my wife's phone.
@Alzxr wrote:Android...One Plus 7 Pro...maybe not supported? Not getting 5G either....
Android...One Plus 7 Pro...maybe not supported? Not getting 5G either....
Your One Plus 7 Pro isn't a 5G ready cell...but should be fine on PM networks anyhow. Make sure data is turned on in settings too.
HI @Alzxr
was it just sms issue? can you get inbound calls?
if SMS, probably a problem with activation. Please ask PM agent to refresh your account.
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
@Alzxr
apple or android ?
