01-09-2020 12:59 PM - edited 01-05-2022 10:17 AM
My friend referred me to public mobile but didn't sent him the referral code or whatnot and now neither of us know how to apply the referral codes to the accounts. Help!
XxxooO
01-11-2020 08:45 PM
There is a referral code in the top right hand corner on the self serve window just enter that code when you setup your account
01-11-2020 04:06 PM
Thank you for your help!
XxxooO
01-09-2020 01:15 PM
@link4sah wrote:My friend referred me to public mobile but didn't sent him the referral code or whatnot and now neither of us know how to apply the referral codes to the accounts. Help!
XxxooO
@link4sah click the "?" in lower right side of the page, type "contact moderator", and follow directions. Provide them your friends referral code, and moderators may help both of you to get rewards.
01-09-2020 01:15 PM - edited 01-09-2020 01:16 PM
Submit a ticket to a moderator.
If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon:
https://www.publicmobile.ca/en/bc/get-help -> Click on Chat with Simon - on the line "ask me something" write "moderator" -> then click on "account specific question" -> afterward click on "no, I want a human" -> finally you will see an answer "submit a ticket Click me!"
01-09-2020 01:13 PM - edited 01-09-2020 01:13 PM
Please contact the moderatora and tell them something went won't with the referral and give them your friend's referral number. It can be found in top right section of your friend's overview page.
Once you register your sim card it can only be done manually by moderators.
You can reach them by clicking on the question mark in the bubble located at the right bottom
Cheers
01-09-2020 01:01 PM
The referral code is on the right side of the main screen in the self serve account.