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New customer - Cant log in to manage my account

Tiafria
Great Neighbour / Super Voisin

Hello i created my account with the help of a walmart rep about two weeks ago, and have received email confirmation (to the email address I signed up with) that my account has been created. However when i attempt to login (using the same email), it tells me "Sorry, we’re unable to verify your email address." 

 

How can I have this resolved? Thanks

4 REPLIES 4


@ShawnC13wrote:

@Acekiller, from my understanding Walmart is supposed to activate and setup accounts.  When I got my SIM there they made it very clear that they could offer no support and had no access to the PM system so I am wondering why some stores may be doing this now.  As they get nothing for doing it.


*not supposed to...

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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

@Acekiller, from my understanding Walmart isn't supposed to activate and setup accounts.  When I got my SIM there they made it very clear that they could offer no support and had no access to the PM system so I am wondering why some stores may be doing this now.  As they get nothing for doing it.

 

ETA:  Correction of my typo pointed out by @NDesai  Thanks

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Acekiller
Deputy Mayor / Adjoint au Maire

Walmart ppl not doing their job properly?

ShawnC13
Oracle
Oracle

@Tiafria. you will need to message the mods.  Second time I have heard of Walmart helping activate and I didn't think they did that. 

To send a private message to a moderator click this link.
In your message please include:
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    • account number 
    • date of birth
    • complete address listed on account with postal code
    • email address on account
    • most commonly called numbers
    • alternate number listed on the account
    • last payment date and amount
    • last 4 digits of the credit card
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@CS_Agent, is Walmart activating accounts now?

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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