New activation , 5g

[Kingbaida_2023]

Hello, 

i have just switched to PM , 5g , and the speeds are slower than 3G

I can barely go above 3 mbps. Yes 3 !

 Very deceiving , why ?
BTW, iPhone 14 Pro.

tks

[Kingbaida_2023]

Just did.

tks🤙

[JoyLuck]

@Kingbaida_2023 

Contact an agent to confirm that your account has been provisioned correctly:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Kingbaida_2023]

I have tried everything . Reseting network, change apn , and I can compare on my phone speeds with Rogers 5g and PM . I’m shocked to see how slow PM is …. Could it be the fact that I need to wait few hours to get «  activated » on the 5G network ? 

[Handy1]

@Kingbaida_2023  That’s awful ok have you tried reseting your network settings does that make any difference 

[Kingbaida_2023]

[Kingbaida_2023]

Trust me , I have ….. 5.2 mbps 

[Handy1]

@Kingbaida_2023turn off wifi and do speed test again 

Speed test

https://www.speedtest.net/apps