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New account nowhere to put address?

chappyshiba
Great Citizen / Super Citoyen

On the app, there is nowhere to enter my address only postal code. When trying to purchase a plan, at the credit card stage we get an error. It asks for postal code and credit card number only. I think the error is because it does not see an address ( for credit card verification) in the sing up field. Any thoughts? Can't purchase a plan.

Was told to use a new email account and reinstall the app but still get the error at the credit card stage.

Help!

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