New account but have no data or phone and unable to log into account anymore

[sr170]

I have a new account and requested my phone number to be moved over.

The previous provider confirmed the number has been moved but I'm unable to use the phone - I have "bars" for reception but no data or phone calls.

I tried logging into my account and it fails. Provides a very strange error msg.

[softech]

@sr170 look like a problem with s8m or account provisioning. Easy fix for PM support and you just need to engage them by direct message 

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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