02-01-2025 12:01 PM
How to cancel an order which is just placed as new subscription and the Sim card is yet to be sent out.
Solved! Go to Solution.
02-01-2025 12:24 PM
Thank you, appreciate it. Currently they are saying it can't be refunded even though I haven't received the Sim card nor obviously activated it
02-01-2025 12:05 PM
hi @Atiyaah
ask support agent to help check sim card delivery status or provide cancellation and refund
, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
