01-14-2020 08:00 PM - edited 01-05-2022 09:01 AM
Tried to creat an account, went all the way through, entered my payment and it came back with an error happened need to try again, when I do I get the Sim CVard Number is invalid. Must be locked in the other attempt, any advice,,,, thanks
01-14-2020 08:54 PM
It happened to me. I had to wait 45 mins to reactivate my same sim card and it went through.
It should work for you. Probably a glitch in the system. If not contact Moderator_Team
They are very helpful.
01-14-2020 08:19 PM
Was you credit card charged? If it was, you created and account. To fix this you have to contact a moderator. Click on the green questionmar in the white circle at the bottom right of your screen. Type moderator and follow the prompts to get to one.
@Boggy666 wrote:Tried to creat an account, went all the way through, entered my payment and it came back with an error happened need to try again, when I do I get the Sim CVard Number is invalid. Must be locked in the other attempt, any advice,,,, thanks
01-14-2020 08:11 PM
@Boggy666 wrote:Tried to creat an account, went all the way through, entered my payment and it came back with an error happened need to try again, when I do I get the Sim CVard Number is invalid. Must be locked in the other attempt, any advice,,,, thanks
Wait an hour to let the session which is holding your SIM card number to expire and activate your PM plan again. PM server does not handle session state properly. If you need to go back a page, always close your browser and start over with a fresh session state.
01-14-2020 08:03 PM - edited 01-14-2020 08:05 PM
@Boggy666 The general rule of thumb around here seems to be wait for an hour, and then try again, and according to some, Chrome seems to work better when using Incognito mode. Personally, I used FireFox, and wasn't using Private mode, so YMMV....
Also, was this while porting a number over from another provider, or using a new number provided by PM, at the time of signing up?