New SIM card

[melp13]

I dont understand why we have to purchase a new SIM card....current customers should automatically receive one. I'm a single parent and cant afford any extra expenses atm, whatever the cost...regardless, they should be providing them to existing customers. Someone probably already posted this

[Matt_V]

Hi, Would you provide more context?  Please explain why you need a nnew sim and who is giving younthis information.

[hTideGnow]

HI @melp13   new sim card for new activation? or to replace existing one?  if replacment, what is the problem?

[dust2dust]

Who is telling you you need to buy a new sim? Did you lose the sim or the phone with it in it?

What are you trying to do?