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New SIM card

CGA
Great Neighbour / Super Voisin

How do I transfer my phone number from an old SIM card to a new SIM card

3 REPLIES 3

BKNS27
Mayor / Maire

@CGA 

Login to your account then to Account tab-Change Your SIM Card and reboot your phone by powering off then back on.

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slusagm
Mayor / Maire

you can do so on either the website or PM app

if you use a browser to login My Account, then update it on the Profile page.  For PM app, go to Account page

hTideGnow
Mayor / Maire

hi @CGA 

you just need to login My Account, go to Profile , click the pencil besides sim card and update the sim card number

Then insert the sim card and reboot your phone once

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