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New SIM card

sredman
Good Citizen / Bon Citoyen

My son lost his cell phone. I have another one for him and purchased a new SIM card. I went on and tried to enter a new SIM card number but it keeps coming up with an error saying I need to logout and log in again. What now?

2 REPLIES 2

@sredman

Public Mobile website is finicky.  You can also try a different web browser (Chrome or Firefox).  Or sometimes give some time and re-try again.  

mimmo
Retired Oracle / Oracle Retraité

Try incognito mode.? Clear cache etc...

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