11-17-2016 12:24 PM - edited 01-05-2022 12:31 AM
Hello
My plan renewal was yesterday and the payement was effectively made. However no changes were made! Can anyone help please!
Thanks
11-17-2016 03:16 PM
I started a support request as well but its already been more than 48 hours on that and I have not received a response..
11-17-2016 03:13 PM - edited 11-17-2016 03:14 PM
@mseth11 wrote:Thanks, I will wait for the mods to reply now. Just sent a PM.
Be prepared to wait for years.
11-17-2016 03:11 PM
Thanks, I will wait for the mods to reply now. Just sent a PM.
11-17-2016 03:09 PM
Yes, this is a known bug, and sending a PM with your phone number, and a quick expaination of your issue will get it resolved.
You should still have service, and past experience has shown that this should be an easy fix for the mods.
11-17-2016 03:04 PM
11-17-2016 02:57 PM
Same issue, even mine wasn't updated after renewal. I just contacted a mod per the reply above, hoping to get it fixed soon.
11-17-2016 01:18 PM