08-14-2020 11:55 AM - edited 01-05-2022 12:31 PM
I’m replacing my old phone, what do I need to do? Do I have to update PM?
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08-14-2020 12:56 PM - edited 08-14-2020 01:01 PM
1. Take your PM SIM card out from your old phone.
2. If your new phone uses a larger size SIM card, you may need to add an adapter.
If your new phone uses a smaller size SIM card, you may need to remove an adapter from your current SIM card.
3. Insert your PM SIM card in your new phone and restart the new phone to let your PM SIM card to configure your new phone.
It is that easy.
08-14-2020 12:06 PM
@Cathy2007 hello check on willmyphonework.net to see if your new phone is compatible also make sure it is unlocked
08-14-2020 12:02 PM
Depending on the brand and model of phone, you may need to reconfigure the APN settings if you use data.
08-14-2020 11:58 AM
@Cathy2007 wrote:I’m replacing my old phone, what do I need to do? Do I have to update PM?
Pull out the SIM, insert into new phone, done. You might need to fiddle with card size.
Make sure the new phone is unlocked and compatible.