08-17-2024 05:25 PM - last edited on 08-17-2024 05:36 PM by computergeek541
My iPhone was stolen and I have just bought a Nokia 2780 Flip and I have installed my new PM SIM. I need help transferring my phone number to this new SIM and activating it as well. I'm not sure how to activate it as this phone runs on KAiOS and i can't download apps onto it. I have tried changing my plan to a 4G plan as that is what the phone runs on but i'm not sure if it worked.
Any help is appreciated.
Solved! Go to Solution.
08-20-2024 07:46 AM
08-17-2024 05:58 PM
PM solved this for me, thanks!!
08-17-2024 05:58 PM
@coyotetricks wrote:Hi thank you for the info! I have looked at this page but i'm still not sure where/how to do that?
It's the Profile category. Clck on the pencil/edit icon next to SIM Card Number.
08-17-2024 05:45 PM
Hi thank you for the info! I have looked at this page but i'm still not sure where/how to do that?
08-17-2024 05:39 PM
so, the sim card is new?? login to My Account, go to Profile and update sim card number there. If 2FA is an issue, click didn't receive code and see if send email an option. If still cannot pass the 2fa screen, message PM
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-17-2024 05:37 PM - edited 08-17-2024 05:37 PM
@coyotetricks wrote:My iPhone was stolen and I have just bought a Nokia 2780 Flip and I have installed my new PM SIM. I need help transferring my phone number to this new SIM and activating it as well. I'm not sure how to activate it as this phone runs on KAiOS and i can't download apps onto it. I have tried changing my plan to a 4G plan as that is what the phone runs on but i'm not sure if it worked.
The Public Mobile app isn't needed to change SIM cards on your existing account. This can be done through selfserve.publicmobile.ca