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kb_mv
Mayor / Maire

Just checked in my accounts on the app and both were eligible for 50% off the 100GB plan for 2 years that is showing for new activations only. Once you select "change on renewal" the next screen shows the discount. I took screenshots of both as proof. 100GB for $20??????? Crazy!!!!! 

24 REPLIES 24

jfeth
Great Neighbour / Super Voisin

Excellent news - thanks so much for confirming. I look forward to my change on renewal on Feb 18th!

kb_mv
Mayor / Maire

My son renewed today after selecting the 50% deal to change on renewal and it renewed at the deal price.

Sansan
Mayor / Maire

So I'm on the $18 plan. The $40/100 plan is showing for me. I clicked change on Renewal and it didn't show any discounts.  Everything was normal, no discounts showing. I went through the process and it still showed $40. The Cancel upcoming tab which usually doesn't show up for several days after was there so I canceled the change.

@kb_mv  Yea you make a good point , but I’m still reluctant to test the waters like I said I only can possibly save $5 a month so $120 over 2 years and then be stuck in higher priced plan after the 2 years is up with no opportunity to downgrade plan price again in sept Black Friday or x mas if something  better comes along or even same for less $ 


@Handy1 wrote:

@kb_mv  I’m tempted to try it , but sitting it’s worth the risk and even if it does work then I’m stuck on higher priced plan then I am now for now good reason I’d only save $5 for 2 years if it did work and ten be paying $20 more after 2 years . Or risk being stuck on $50 month spend and never be able to downgrade my plan after that 


@Handy1  Just screenshot the change. As I said, worst case they would need to switch you back to your old plan. They can't claim a glitch, not honor it and then force us to stay with something we didn;t sign up for.


@Rocketman1 wrote:

Probably wasn't clear.  I performed the same steps and saw the same screen.  However once the change is accepted, there's no mention of the promo and if you go to the Payments tab, the amount expected for my next bill is $40 (despite having a 50% discount).  A nother thread says this is how promos work but not sure.  Sounds like there are a number of glitches reported so was the availability of the promo a glitch to begin with which they won't subsequently honor...not sure.


@Rocketman1 Promos are added to your account before renewal. If you have a screenshot showing the change was accepted, at worst, PM would switch you back to your old plan.

Edit spelling

@kb_mv  I’m tempted to try it , but sitting it’s worth the risk and even if it does work then I’m stuck on higher priced plan then I am now for now good reason I’d only save $5 for 2 years if it did work and ten be paying $20 more after 2 years . Or risk being stuck on $50 month spend and never be able to downgrade my plan after that 

Rocketman1
Good Citizen / Bon Citoyen

Probably wasn't clear.  I performed the same steps and saw the same screen.  However once the change is accepted, there's no mention of the promo and if you go to the Payments tab, the amount expected for my next bill is $40 (despite having a 50% discount).  A nother thread says this is how promos work but not sure.  Sounds like there are a number of glitches reported so was the availability of the promo a glitch to begin with which they won't subsequently honor...not sure.

kb_mv
Mayor / Maire

This is what showed when I selected "change on renewal"

Screenshot_20260123_185015_Public Mobile.jpg

That was showing on the new activations page at that $25 price. for a few hours at least.

Rocketman1
Good Citizen / Bon Citoyen

Hey ya I did that was on 30/30 too.  It would be nice to see somewhere that the promo will be applied.  The payment section still says $40 with no mention of the promo.  Don't want a surprise where they don't apply it and say it was only for new customers or something

@kb_mv  I did yes and it only shows such an offer on the app not website in-fact I see it shows I can get 150GB for $25 but believe this is a glitch and not correct not only does it not show the 150GB plan on website but in my account and I’m certain they will not honour 150GB for $25 

Handy1_0-1769215984606.png

 

kb_mv
Mayor / Maire

OMG! They have just raised the prices on their plans page LOL. The $40 for 100 GB is now $60 for 100GB then 50% off

Edit: In my account on app it still shows thw $40/100GB with a 50% discount


@Rocketman1 wrote:

Wow....how does the 50% promo get applied...is it a manual t.  hing they do late.  Nervous because the payment page still says 40.  Elsewhere this seems to be for new customers not existing like me


@Rocketman1 did you click through to change on next renewal? That's where the discounts shows for both of my accounts.

I was on the $30/30GB


@Handy1 wrote:

@Rocketman1  I too have the 30/30 plan and do t have the option and the $40 100GB plan is not the same as the new activation plan that is $30 for 100GB for 2 years then becomes $60 100GB plan 


@Handy1 did you click through on change on renewal? that is where the discount shows for both of my accounts

 

bezman
Good Citizen / Bon Citoyen

on another thread they said it will credit you $20 then deduct $40.

https://productioncommunity.publicmobile.ca/t5/Get-Support/50-off-for-24-months-promo/td-p/1401301 

@Rocketman1  I too have the 30/30 plan and do t have the option and the $40 100GB plan is not the same as the new activation plan that is $30 for 100GB for 2 years then becomes $60 100GB plan 

I was on the 30/30 plan.  Someone said to change to the 40/100 plan on renewal and the 50% discount automatically appears.  That's what I did

Rocketman1
Good Citizen / Bon Citoyen

Wow....how does the 50% promo get applied...is it a manual t.  hing they do late.  Nervous because the payment page still says 40.  Elsewhere this seems to be for new customers not existing like me

Andrea23paula
Great Neighbour / Super Voisin

Did you add any promo code? I don't see discount when selecting change on renewal

@Rocketman1 

Yes, it is legit 

jfeth
Great Neighbour / Super Voisin

I locked in as well! The discount isn’t showing on my payments tab though 😕

Rocketman1
Good Citizen / Bon Citoyen

Same... Can someone confirm whether this is legit?  I've locked in the offer but not sure

Handy1
Mayor / Maire

@kb_mv  Sweet thanks for sharing I’m going to check now for myself , what plan are you currently on BTW 

Edit update , nope 👎 not for me I just have higher priced plans to chose from and not the new activation offers unfortunately 

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