12-01-2022 05:31 PM
Trying to activate a new account but cannot complete as an error code 837 pops up
12-01-2022 05:33 PM
Hi @PKB don't rush to activate again.
Check credit card to see if PM charged you. If they did, try the som card in a phone and see if it works
If they did not charge yet, try activate using Private or Incognito mode. You requested porting? please use old provider's account number
12-01-2022 05:31 PM
Public Mobile has web page cache issue so you might be looking at obsolete status. Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.